January 16, 2018
Open Letter to Members of City Council,
In late December 2017, Toronto faced historic freezing temperatures, as a polar vortex pummeled through the eastern part of North America. Reports of shelters bursting at the seams from front line staff, volunteers and activists revealed critical issues within the shelter system. Dedicated city staff worked feverishly around the clock in response to the demand on the shelter system, to keep street-involved and homeless people fed, safe and sheltered. This period has stretched both clients and staff emotionally and psychologically.
By: