311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. 311 can offer assistance in more than 180 languages.

Within Toronto city limits: 311
Outside city limits: 416-392-CITY (2489)
(Can be used within Toronto if you can’t reach 311)
TTY: 416-338-0TTY (0889)
Fax: 416-338-0685
Email: [email protected]
(For urgent matters, please call us. We are open 24/7)

Always call 911 for emergencies.

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