311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. 311 can offer assistance in more than 180 languages.
Visit toronto.ca/311 to submit a service request online.
Within Toronto city limits: Dial 311
Outside city limits: 416-392-CITY (2489)
(Can be used within Toronto if you can’t reach 311)
TTY: 416-338-0TTY (0889)
Email: [email protected]
*For urgent matters, please call 311 which is open 24/7. Always call 911 for emergencies.
New! The 311 Toronto mobile app provides residents, businesses and visitors, easy access to non-emergency City services, programs and information 24/7 from your mobile device. This mobile app is part of 311 Toronto’s vision to transform and modernize the way you connect with the City of Toronto. You will be able to access all 311 Toronto’s services through the app and create over 600 service requests.