4. Salt the roads - Salt trucks are the first line of defence when the snow starts to fall.
5. Plow the roads - Plows go when the snow is this deep:
2.5 cm - Expressways
5 cm - Major roads, transit routes, bike lanes etc.
8 cm - Neighbourhood roads
6. Clear the sidewalks - City crews start clearing the busiest sidewalks first (2 cm deep).
7. Shovel our sidewalks - City crews, residents and business owners clear the sidewalks outside homes and businesses.
8. Continue to clear snow - It can take up to 16 hours after the snow stops falling to clear all of Toronto's 9,500 streets.
9. Respond to service requests - Wait at least 16 hours after the snow stops falling to call 311.
Sidewalk Clearing - We all have a role
What the City of Toronto does:
Sidewalk plows clear about 6,400 km of Toronto's 7,900 km of sidewalk, but they don't fit everywhere.
What residents and business owners must do:
Where sidewalk plowing is not available, please clear snow and ice from your sidewalk and nearby fire hydrants within 12 hours of a snowfall.
Do not push snow on the road or into bike lanes, it's dangerous and illegal.