The Ombudsman recommended that, should the TTC wish to continue using video recordings, the TTC engage in meaningful public consultation with respect to its use of video surveillance on Wheel-Trans vehicles to reassess eligibility.
It is the TTC's intention to continue to use video recordings on Wheel-Trans vehicles in its process for reassessing a customers' eligibility for Wheel-Trans. The public consultation meeting is an opportunity for you to learn about and provide feedback regarding changes to the TTC's use of video-recordings on Wheel-Trans vehicles.
Location: Memorial Hall, North York Centre
Address: 5110 Yonge Street (Lower Level under the North York Civic Centre Library)
Date: Tuesday, November 26, 2013
Time: 7:30 PM to 9:00 PM
The location is accessible. Accessible public transit options include taking the Subway and exiting at the North York Centre Station, Bus Route 97C or Wheel-Trans. If you decide to use Wheel-Trans, please try to book seven days in advance to increase the likelihood of getting your trips.
You can find the Ombudsman's report at http://www.toronto.ca/legdocs/mmis/2013/cc/bgrd/backgroundfile-60145.pdf . If you would prefer a copy by regular mail, please contact Wheel-Trans Customer Service at 416-393-4111. For additional information about the report, please contact the Ombudsman's office at either 416-392-7062 or www.ombudstoronto.ca .