The City of Toronto is introducing ConnectTO – a City-driven collaborative program that aims to leverage the use of municipal resources and assets to help bridge the increasing digital divide by expanding access to affordable, high-speed internet to underserved Toronto residents.
Geographically, almost all of Toronto has the infrastructure to connect to the internet, yet some Torontonians are being left behind because of the high price of reliable internet service and gaps in the availability of high-speed internet in some areas. This digital divide creates significant barriers for Toronto's most vulnerable and marginalized residents in accessing vital services and supports. Residents without consistent internet access cannot access information, resources, supports, educational tools and social platforms to stay connected. Businesses trying to compete in a digital-first world are set back by insufficient internet access and are unable to have staff effectively work from home.