Ice Storm Update - December 24

Office Hours: My office remains open for business during the aftermath of the ice storm. It is best to contact me at 416-392-4060 or [email protected]   If you require immediate assistance please call 311 directly by dialing 311 or by email [email protected]

See also: 

>City of Toronto Storm Update and Contact Numbers – December 23
  • Personal Preparedness Tips For Emergencies
  • Hydro Toronto Hydro is reporting that it has made significant progress overnight, with approximately 115,000 customers now without power. Hydro crews are continuing to work around the clock to respond. They are being assisted by crews from Ottawa, Windsor, Michigan and Manitoba. Call Toronto Hydro to report your issue 416-542-8000 if power has been restored in your neighbourhood but not to your home. Non Emergency Issues Call 311 or email [email protected] Service is available 24/7. Safety - Toronto Fire Service Toronto Fire is warning the public not to operate propane, natural gas or charcoal barbecues inside as they can create a dangerous carbon monoxide poisoning hazard if not property vented. Also, do not use a stove or camping gear for heating your home, as they can similarly create a carbon monoxide poisoning and burn hazard. Ensure battery backup is operating for carbon monoxide and smoke detectors. Community Care Access Centre Clients Community Care Access Centre clients who use home oxygen and have concerns can call 310-2222 (no area code required) for assistance. All others are asked to contact their oxygen supplier for assistance. TTC With the exception of the Sheppard line TTC service has been restored.  Check for updates and service alerts. GO Transit GO Transit is operating an Adjusted Winter Schedule today. Schedule details are available at Toronto Roads and Traffic Salting operations are continuing on collector roads, local roads and sidewalks, with TTC stops a priority. Parking consideration will be provided for residents who park on the street beyond posted times due to limited access to icy driveways. Food, Water, Warmth and Rest The City is operating 12 locations where vulnerable residents and those who need assistance can access food, water, warmth and rest. Pets are welcome. Closest centres in Ward 30 are:
    • Matty Eckler Community Centre, 953 Gerrard St. E. (Pape/Gerrard)
    • East York Collegiate Institute, 650 Cosburn Ave. (Coswell/Coxwell)
    Warming Centres – daytime only: The public is invited to any City building with public space. Holiday Waste Pickup Residents are reminded that there is no collection on Christmas Day or New Year's Day.  This week and next week, curbside collection on Wednesday, Thursday and Friday will move forward one day. This means that Wednesday collection moves to Thursday, Thursday collection moves to Friday, and Friday collection moves to Saturday. Changes are reflected in the residential collection calendar. Preventing Frozen Pipes Consider leaving a tap open enough for a trickle of water so there is some movement of water in pipes that might be vulnerable to freezing if  you don't have heat for your home and the temperature drops to well below freezing. If you are leaving your home because of no heat, you can shut off the main service valve in your basement and open your lowest tap to drain the water out of your plumbing lines to prevent them from freezing. Toronto Public Library On Tuesday, December 24, all open branches will have holiday hours from 9 a.m. to 1 p.m. At least 77 branches expect to be open with full library services - and they can also be used as warming locations. In Ward 30 Gerrard/Ashdale, Riverdale, Pape/Danforth and Queen/Saulter are open.  Complete information on locations that are open is available at Parks, Forestry and Recreation Reminder to public that trees remain covered in ice which means parks (anywhere near trees) are very dangerous, particularly in wooded valleys, near slopes and under trees. Park pathways have not been cleared and should not be used. Playgrounds should also be avoided near trees due to falling branches. Public should use extreme caution around parks to prevent slips and falls and should avoid walking under or near trees. Staff is being deployed to assist in clearing tree debris from roads and paths. Parks crews will continue to salt and clear debris, focusing on Reception Centres, Community Recreation Centres, parking lots and well-used locations such as rinks. Most rink pads remain open for skating purposes, but adjacent rink buildings are closed at many locations due to power outages. Many of these locations will close early due to no lighting availability. Social Media Updates For updates during an emergency event and other City of Toronto information follow @TorontoComms on Twitter. The City will be using #citystorm when providing updates on the storm.

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