Guide to Accessing City Services

Guide to Accessing City  Services

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City of Toronto Departments and Services

311- Non-Emergency Support and
Information

Police

  • Emergency - 911
  • General non-emergency
    416-808-2222
  • 55 Division (Main Number)
    416-808-5500
  • Community Response Unit
    Manager:
    Staff Sergeant Donald Hale, (416) 808-5533
  • Community Relations
    Officer:
    Constable Vince Henderson, (416) 808-5508
  • Crime Prevention Officer:
    Constable
    Robert McDonald, (416) 808-5579
  • Marine Unit (Main Number)
    416-808-5800

Municipal Licensing & Standards
(Toronto & East York District)

416-338-0711

E-mail: [email protected]

  • Abandoned appliances
  • Apartment building standards
  • Litter
  • Property in general disrepair

Parks, Forestry &
Recreation

  • General Inquiry 416-392-1111

Shelter, Support &
Housing

  • Emergency Shelter – Assessment &
    Referral (single adults, youth and couples) 416-338-4766 or 1-877-338-3398 (free
    from any pay phone)
  • Emergency Shelter – Central Family
    Intake 416-397-5637
  • Streets to Homes (To get help for
    someone who is homeless) 1-866-392-3777 (free from any pay phone)

Solid Waste

Toronto Hydro

  • Repair street light 416-542-3195

Toronto Transit Commission
(TTC)

  • Website: www3.ttc.ca/
  • Route information: 416-393-INFO
    (4636)
  • Complaints, compliments, and
    suggestions: 416-393-3030
  • Lost & Found: 416-393-4100
  • Multilingual Services:
    416-393-4636

Toronto Parking
Authority

 

Toronto Water

  • Drain backed up 311
  • Leaking fire hydrant 311
  • Low water pressure/no water 311
  • Problems with water taste/odour
    416-392-2894

Transportation Services

  • Broken traffic signals
    416-397-8723
  • Broken/missing street signs
    416-397-8723
  • Seniors snow removal (to register)
    416-392-7768
  • Sidewalk repairs 311
  • Snow removal 311

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Other Orders of
Government

Federal

  • MP Constituency Office
    416-405-8914

Provincial

Toronto Catholic District School
Board

Toronto District School
Board

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