Guide to Accessing City Services
November City Council Recap
This month's City Council session was especially significant for me, as two initiatives I've worked on for a long time came to fruition.
Guide to Accessing City Services
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City of Toronto Departments and Services
311- Non-Emergency Support and
Information
-
Dial 3-1-1 for non-emergency services,
programs and information, 24 hours a day, 7 days a week-
Calling from outside of Toronto:
416-392-CITY (2489) -
TTY for the hearing impaired:
416-338-0TTY (0889) - Fax: 416-338-0685
- E-mail: [email protected]
- Website: www.toronto.ca/311
-
City of Toronto Frequently Asked
Questions: http://www.toronto.ca/faq/index.htm
-
Calling from outside of Toronto:
Police
- Emergency - 911
-
General non-emergency
416-808-2222 -
55 Division (Main Number)
416-808-5500 -
Community Response Unit
Manager:
Staff Sergeant Donald Hale, (416) 808-5533 -
Community Relations
Officer:
Constable Vince Henderson, (416) 808-5508 -
Crime Prevention Officer:
Constable
Robert McDonald, (416) 808-5579 -
Marine Unit (Main Number)
416-808-5800
Municipal Licensing & Standards
(Toronto & East York
District)
416-338-0711
E-mail: [email protected]
- Abandoned appliances
- Apartment building standards
- Litter
- Property in general disrepair
Parks, Forestry &
Recreation
- General Inquiry 416-392-1111
Shelter, Support &
Housing
-
Emergency Shelter – Assessment &
Referral (single adults, youth and couples) 416-338-4766 or 1-877-338-3398 (free
from any pay phone) -
Emergency Shelter – Central Family
Intake 416-397-5637 -
Streets to Homes (To get help for
someone who is homeless) 1-866-392-3777 (free from any pay phone)
Solid Waste
- Collection Calendar 311
-
Hazardous Waste pick-up
416-392-4330 - Large appliance pick-up 311
-
Multi-residential questions and concerns
- 311- E-mail: [email protected]
- Website: www.toronto.ca/garbage/multi
-
Single family Blue Bin, Garbage Bin,
Green Bin questions - 311- E-mail: [email protected]
- Website: www.toronto.ca/target70
-
For more information on disposing of
hazardous waste and home electronics, please visit http://www.dowhatyoucan.ca
Toronto Hydro
- Repair street light 416-542-3195
Toronto Transit Commission
(TTC)
- Website: www3.ttc.ca/
-
Route information: 416-393-INFO
(4636) -
Complaints, compliments, and
suggestions: 416-393-3030 - Lost & Found: 416-393-4100
-
Multilingual Services:
416-393-4636
Toronto Parking
Authority
- Find a parking lot: parking.greenp.com/
-
Residential on-street parking permits:
416-392-7873
Toronto Water
- Drain backed up 311
- Leaking fire hydrant 311
- Low water pressure/no water 311
-
Problems with water taste/odour
416-392-2894
Transportation Services
-
Broken traffic signals
416-397-8723 -
Broken/missing street signs
416-397-8723 -
Seniors snow removal (to register)
416-392-7768 - Sidewalk repairs 311
- Snow removal 311
______________
Other Orders of
Government
Federal
-
MP Constituency Office
416-405-8914
Provincial
-
MPP Peter Tabuns, Constituency Office
416- 461-0223, e-mail [email protected]
Toronto Catholic District School
Board
-
Trustee Angela Kennedy Office
416-512-3411, E-mail: [email protected]
Toronto District School
Board
-
Trustee Cathy Dandy Office 416-397-3083,
e-mail [email protected]
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