Important COVID-19 Information

I want to ensure you are receiving up to date information about the COVID-19 situation, current restrictions and the vaccine rollout. I send out a weekly e-newsletter and other important updates – please sign up for my email list if you are not already on it.

Please check for the latest information, resources and facts. Visit for up to date vaccine information.

Please check the Changes to City Services webpage for updates on services and programs:


Residents who need to access, or are seeking information on, social and community supports and services, should call 211 for non-emergency requests and information. 211 is a 24/7 help line and web service that connects residents to social and community services. 211 is working closely with community agencies to ensure they are continually updating their database with the most up-to-date programming and resource information.

A Plan to Safely Reopen

On October 22, 2021 the Province of Ontario announced “A Plan to Safely Reopen Ontario and Manage COVID-19 for the Long-Term” and provided details about the provincial plan to gradually lift COVID-19 safety measures. 
In response to continued improvements to key indicators, including ongoing stability in the province’s hospitals, effective October 25, 2021 at 12:01 a.m., Ontario lifted capacity limits, including physical distancing requirements, in the vast majority of settings where proof of vaccination are required, such as restaurants, bars and other food or drink establishments; indoor areas of sports and recreational facilities such as gyms and where personal physical fitness trainers provide instruction; casinos, bingo halls and other gaming establishments; and indoor meeting and event spaces. Limits will also be lifted in certain outdoor settings.

This plan outlines Ontario’s cautious and gradual approach to lifting remaining public health and workplace safety measures by March 2022. It will be guided by the ongoing assessment of key public health and health care indicators and supported by local or regional tailored responses to COVID-19covid 19.Visit the Province's website for further information.
This next step of reopening would not be possible without the millions of Toronto residents who have been vaccinated against COVID-19. 

Mandatory Masks and Face Coverings

Wearing a mask in addition to physical distancing and other public health measures can reduce the spread of COVID-19. Masks should always be worn when physical distancing is difficult.

On October 1st, 2021, Toronto City Council approved the extension of the City of Toronto’s temporary mask bylaws and the COVID-19 amendments to Chapter 354, Apartment Buildings, until the end of Council’s January 2022 meeting. Click here to read the City's news release.

Effective July 2, 2020, masks or face coverings are mandatory when travelling on the TTC. Learn more here:

A growing body of scientific evidence suggests the use of masks and face coverings is an inexpensive, acceptable, and non-invasive measure to help control the spread of COVID-19. People may unknowingly pass the infection to others because they do not have symptoms (asymptomatic) or have not yet developed symptoms (pre-symptomatic). The highest risk for infection is with prolonged close contact.

Learn more here:

Physical Distancing 

Physical distancing means limiting close contact with others. When outside of your home, practise physical distancing by staying two metres (six feet) away from others outside your household to reduce the spread of COVID-19. Learn more online here:


he TTC is continuing to implement measures to keep customers and employees safe, such as:

  • Implementing demand-responsive bus service in addition to scheduled service
  • Enhancing station management and passenger traffic flow with additional COVID-19 Customer Service Ambassadors and floor decals
  • Continuing to distribute free masks across the system and in targeted distribution campaigns
  • Continuing enhanced cleaning and disinfection of all public places, stations and vehicles with a focus on touch and grab points
  • Making hand sanitizer available in every station at bus bays and on every streetcar and Wheel-Trans vehicle

Click here to check the TTC’s website for further details and updates.

Groups Offering Assistance

I’ve been reaching out to community members and wanted to share with you the groups I’ve heard about who are offering assistance. They are connecting volunteers with people who need help with tasks such as getting groceries, walking their dog or picking up medication.

Friendly Neighbour Hotline for low-income seniors
Open Monday to Friday from 9 am to 5 pm

The Pocket Community Association (for those who live in this neighbourhood)

Food Hamper Delivery Service
The City is working with the Red Cross and other partners to provide food hamper delivery to seniors and others in need who are unable to leave their homes. With support from United Way of Greater Toronto, this service is made available for qualifying seniors and others that are in self-isolation who do not have alternative access to food (through family, friends, availability of food delivery services) and are currently not receiving such assistance from another community food program. Call 1-833-204-9952 for eligibility and registration information.

You can also call 211 for more information on programs and services.

COVID-19 Outreach Centres in East Toronto

East Toronto Health Partners (ETHP) and Michael Garron Hospital (MGH) are operating COVID-19 Outreach Centres in the East End. There are two locations in Ward 14 at the East York Community Centre and South Riverdale Community Health Centre. These centres offer:

  • Drop-in testing for local residents who meet the Ontario government's testing criteria

  • Drop-in vaccinations for local residents born in 2009 or older

  • Other COVID-19 supports (varying by location)

Take-home testing kits provided by MGH and ETHP through local schools and child care centres may also be dropped off at these locations for processing.

You can find further information, including house of operation, on their website.

Toronto Public Health Hotline

People are encouraged to check for resources and information. If you need further assistance, you can call the Toronto Public Health Hotline at 416-338-7600 which is open Monday to Friday from 8:30 am to 8 pm, and Saturday and Sunday from 10 am to 6 pm. They are receiving a very high volume of calls, so please only call if you cannot find the information on the website.

Telehealth Ontario

Please only call if you require medical advice as Telehealth Ontario is experiencing a high volume of calls. The phone number is at 1-866-797-0000. A Registered Nurse will take your call and they are open 24 hours a day, seven days a week.


Please visit the Government of Canada’s website for further information and updates:

Legal Information 

People looking for legal information on the numerous questions arising from the COVID-19 situation can find them on a special section of Community Legal Education Ontario’s (CLEO) Steps to Justice website at The site, updated on a daily basis, gives answers to more than 50 legal questions, including questions about emergency benefits assistance, Employment Insurance, getting evicted for non-payment of rent, and what to do about a family law matter in the midst of the closure of the courts.

COVID-19 legal questions?


Sign Up for Updates
Upcoming Events

Connect with us